Frequently Asked Questions
Am I protected by a guarantee?
Yes, all straws sold through the Divine Dream Syndicate the owners of My Redeemer guarantee a refund, the conditions for refund are outlined in the next two points of the FAQs.
Do you offer Money back guarantee if my bitch does not fall pregnant?
Yes, for all straws purchased through the Syndicate there is a 100% money back guarantee if your bitch does not fall pregnant after surgical insemination, minus a 10% administration fee for bitches under the age of 8 years old. For bitches over the age of 8 we will refund you 50% of the fee paid.
Do I have to register my bitch for DNA?
As per Greyhound Australasia regulations it is a requirement before you can purchase a straw from us that your bitch is registered for DNA, this is at the cost of the owner of the bitch. There are stringent rules around registration please refer to section – R127.8 of the GA Rules 01082018 or speak to your local Greyhound governing body for more information.
How are straw orders fulfilled?
We take into consideration the following when allocating straws:
- Is the bitch DNA registered
- Is the bitch in season
Bitches who meet these two criteria are considered before others at this stage.